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Transition to Operations

The transition stage of the IT service or solution lifecycle provides guidance on ensuring that the introduction of the new or changed solution into operations is well managed. This is an often overlooked component of a solutions lifecycle that will sooner or later result in service degrade.

Q-IT's top tier transition team uses ITIL, COBIT and experience to address:

  • Training business users to use the solution
  • Training support staff to support the solution
  • Who will manage the solution?
  • General on-going Service Management (Daily checks, Monthly reports, etc)

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